Hi , Iím a relatively successful artist Leonid Afremov. I would like to tell you about a customer that tried to scam me yesterday. The transaction was made on my site www.afremov.com. Such scam and fraud is very common for online transactions. I would refer to him as JM in order to protect clientís confidentiality. JM tried to steal my painting. He purchased a recreation of the painting Alley by The lake for $164 including shipping and stretching under one of my specials. He pressured me to ship the painting very fast by sending emails since day 1 threatening with cancelation. When you purchase a recreation, itís something I have to paint. Customer satisfaction is very important to me, I take every transaction seriously so I put aside all my work and painted a recreation of Alley by The Lake for JM. I even sent him a free painting in addition because I felt it was taking too long. But oil paint does not dry fast. In the good case, it takes 5 days to dry. After JM finally received the painting he started writing threatening emails. He was accusing me of being scam and fraud. He said that the painting looked horrible like a child painted it. He said that If Leonid Afremov created this painting than he painted it with his left hand while painting something else with the right hand at the same time. JM of course demanded his money back. I have no Scam and Fraud in my business and I feel very insulted when people call me a scam. I provided JM with a refund seconds after this emails and sent him a shipping label with my UPS account to return the paintings to me. Then he responded that he does not want to return the painting and will pay me $30 for it. I demanded the return of the painting but he never replied and agreed to send it back although I will be paying for the shipment.
JM accused me of being scam and fraud but he is a scam and fraud himself. From the day he purchased the painting his intent was to pressure me with time frames, accuse me of scam, get his money back and keep the painting as a compensation for the fictional scam committed against him. I donít know now if he intends to send the painting back, I really hope he does because of I invested my soul into this painting. If he does not return the painting then JM is a thief and a scam. If it was more expensive transaction, it would have been worth it reporting this scam to the authorities. Please let me know your opinion on this matter
I was very worried because I read these complaints on the internet after I had purchased 3 paintings. Well, they arrived today and they are beautiful! Thank you so much! I have recomended you to several friends.
I must admit that this makes me furious for you. Artists give their hearts and soul to viewers with every piece they create and to have someone use part of your soul to steal from you......I literally can't find the words. I wanted to capitalize the "furious" but felt that "shouting" would have been out of place. None-the-less I am honestly stunned by people using the arts to steal. This creates a world of suspicion and distrust that can infect the world of online auctions.
Although $164 is not a huge amount of money, in the big scheme of things, but any amount of money that someone steals from another is worth reporting. I hope you'll let the officials deal with this person. He/She will only continue to try and scam others. Possibly you can contact some officials from other auction sites and let them know this person should be banned from their site. Just know that everyone here is in your corner. I do find it interesting that one of the comments above (ironore--Dec. 2011) is for the same amount you mention and their complaint is that they didn't receive a "free painting that you owed them." Maybe I'd feel worse for them if anyone "owes" another something free!! Go after this person and know we're all behind you.
If you report this to your bank, or his bank, they should be able to reverse the payment that you made when you refunded his money. Also, I hope you did report him. Your art stands alone. I have loved and admired it since first seeing your work, and the bearer of such a clear gift should be respected, as should all humans, online or not. That person, JM, does not deserve the dignity to be allowed to perpetrate such a crime then get away with it. If allowed to do it, he will continue to harass other artists and online sellers. I am sorry that you went through that. I know that "icky" feeling when you have been stolen from.
I am sorry to hear that this has happened to you. I have never had a favourite artist until I came across your website. Your work is unbelievable and it truly takes my breath away. People who have no sense of art or artistic talents don't realise that you are not merely painting a picture, your are translating a part of your soul onto a canvas. I would consider taking this further, if I were you. It doesn't matter what you sell or what it costs, what is fair is fair and if you have been scammed, do something about it.